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Free Service Packs for Medisoft
Please make sure that you download the latest Service Pack for your version of Medisoft only, as downloading a Service Pack for a newer version of Medisoft will not upgrade your software for free.
Upgrading to a newer version of Medisoft requires a software purchase. Please see our online store if you are interested in upgrading.
If you are running Medisoft on multiple computers, each computer needs to be at the same Service Pack level. Having multiple levels of Service Packs between computers that access the
same practice data can result in data corruption. If you have experienced data corruption, please see our Data Repair section.
Medisoft Version 17 Service Pack 2.1
Medisoft Version 16 Service Pack 1 Hot Fix
Medisoft Version 15 Service Pack 2
Medisoft Version 14 Service Pack 2
Medisoft Version 12 Service Pack 2
Medisoft Version 11 Service Pack 4
Medisoft Version 10 Service Pack 2
Medisoft Version 9 Service Pack 2
Medisoft Version 8 Service Pack 2
The items listed in the box to the left explain what things the Service Pack has either fixed or enhanced. Once you download and install, all of the “fixes” listed will go into your Medisoft program.
The Medisoft 17 Service Pack 2.1 (SP2.1) offers many new corrections, improvements, and enhancements to help you manage your practice. Some of the highlights include:
- 20453 – Correction: Final Draft Letter Wizard is not showing the full patient remainder balance.
- 20460 – Correction: Communications Manager--Initial synchronization will not complete for some datasets.
- 21086 – Correction: Visit Series ID is updating to a "['.
- 21171 – Correction: Walkout receipts multiply the number of printed copies.
- 21219 – Correction: Unable to delete cases.
- 21346 – Correction: Users not being released.
- 21396 – Correction: In transaction entry when a payment is applied or deleted, all transactions not color coded are modified.
- 21463 – Enhancement: The unified installer should include a Practice Partner utility named PMSI.Utility.CleanAddRemove.exe used to remove ancillaries.
- 21472 – Enhancement: The Medisoft Clinical DVD should include the Practice Partner documentation.
- 21478 – Enhancement: The Medisoft Clinical DVD should include the Practice Partner Growth Plot Files installer.
- 21499 – Correction: Having BillFlash files with long file names freezes the backup.
- 21500 – Correction: On Demand Superbills printing two copies.
- 21502 – Enhancement: Add Practice Partner 9.5.1 to Medisoft 17 SP2.
- 21525 – Correction: Data fields are not in the same order when creating a new practice and converting practices.
- 21536 – Enhancement: The Medisoft Clinical DVD should include the PPConnect installer.
- 21576 – Enhancement: Add the Practice Partner ancillaries to the Medisoft Clinical DVD.
- 21622 – Correction: The unified installer should correctly initialize provider cross-reference files for Medisoft Clinical.
- 21638 – Enhancement: Practice Partner Server needs a Force Upgrade mode for migrated servers.
- 21651 – Enhancement: Add the version of Medisoft and Medisoft Clinical to the list of items to install on the unified installer.
- 21713 – Correction: the installer has issues if there are spaces or periods in the source path.
- 21727 – Enhancement: Install needs to handle temp folder files being deleted on reboot.
- 21728 – Enhancement: conversion is taking hours or days to complete.
- 21730 – Correction: Error stating that 9.4 or 9.4.1 must be installed in order to install 9.5.1. However, 9.4 is the only version that has ever been installed on the machine.
- 21731 – Correction: Error 29509--Unable to execute fixppsqpre.exe when attempting to install the server.
- 21776 – Correction: Communications Manager is getting an error when old Patient Chart ID has an apostrophe.
21790 – Correction: Medisoft Clinical DVD should include PPConnect.exe instead of PPConnect.msi.
21808 – Enhancement: Add three new BillFlash files to the custom report list.
- 21824 – Enhancement: Medisoft Clinical DVD and AutoRun menu should include PP Remote Connect Client.
- 21830 – Correction: Error 6303 when trying to edit a scheduled task that has run.
For a complete list of enhancements and fixes in Medisoft v17 SP2.1, please read the release notes.
Medisoft Version 17 Service Pack 1 (SP1) addresses several critical issues from Version 16, including the following:
Enhancement: Medisoft Clinical 17 Service Pack 1 now is bundled with Practice Partner 9.5, upgraded from 9.4.1. In addition, users may now choose any server path for the location of Practice Partner.
- 14803 – Correction: Missing a Permission for Unprocessed EMR Charges.
- 15168 – Correction: Set Default button not working in Patient Quick Entry.
- 15769 – Correction: Outstanding Copay report shows no information.
- 16872 – Correction: Unable to enter check numbers that contain a hyphen.
- 17228 – Correction: Date-To field is not leaving spaces between month, day, and year on the CMS 1500 Form.
- 19668 – Correction: Patient Remainder Balance in Statement Management is not accurate.
- 19680 – Correction: Patient recall list will not search properly.
- 19681 – Correction: Search by Chart Number in Claims Management displays incorrect information.
- 19723 – Correction: Office Hours is not opening in the last view accessed by the user.
- 19754 – Correction: Patient Quick Entry is not saving the value in the Signature On File field.
- 20013 – Correction: Patient Aging Report showing $0.00 dollar balances.
- 20033 – Correction: Communications Manager: RelayHealth connection type in Communication Manager not creating GT1 segment.
- 20249 – Correction: Condition Codes for a case are not copied when the user clicks Copy Case.
- 20344 – Correction: Multimedia image is not appearing in the Patient window.
- 20395 – Correction: Network Professional asks for UNC path when a path is not set up.
- 20764 – Correction: Recalculating Unapplied Amounts in File Maintenance takes excessively long to complete for large practices.
- 20724 – Correction: Patient Ledger (archived data) report comes up with Access Denied message.
- 20773 – Correction: Communications Manager--Patient Names with Apostrophes will not transmit into Medisoft from Clinical.
- 20797 – Correction: An error occurs when clicking on the document number field in the Edit Unprocessed Transactions window.
- 20808 – Correction: When Add Copay to Remainder Statements is selected, the Remainder Statement should display the remainder with the copay.
- 20858 – Correction: Unable to add superbill numbers to unprocessed transactions.
- 20900 – Correction: The Transaction Entry window is not opening in maximized form.
- 20914 – Correction: The Billcode patch is not applied during the installation of Medisoft Clinical.
- 20916 – Correction: Communications Manager--HL7 Marital status incorrect.
- 20921 – Correction: Patient statements printed from Statement Management are not showing transaction detail.
- 20924 – Correction: tblPassword: Error 5016: Advantage could not find an index order with the specified name.
- 20930 – Correction: Medisoft Reports will only work for the last practice opened, not for the practice currently open.
- 21018 – Correction: Medisoft Race and Ethnicity fields missing option for Declined.
- 21019 – Enhancement: New BillFlash buttons.
- 21023 – Enhancement: BillFlash integration handles bad log-in credentials.
- 21069 – Defect: Medisoft Unprocessed Transactions needs to tally Diagnosis Codes across transactions for a single Case.
- 21072 – Enhancement: New Case Description field for the Unprocessed Charges window.
- 21106 – Correction: Communications Manager--Communications Manager not cleaning old Trigger/MessageData/Messages record correctly after processing it.
- 21108 – Correction: Communications Manager--Multiple Triggers in one cycle (Create/Update/Cancel) should send only the latest message.
- 21131 – Correction: Communications Manager--Appointment delete messages (S17) are not always being sent when appointments are deleted.
- 21134 – Correction: Communications Manager--Trigger records are being artificially marked as processed when added while Communications Manager is processing.
- 21141 – Enhancement: Communications Manager--Consider only the Date without the time stamp when re-synching for Single appointment and not Repeated appointments.
- 21142 – Enhancement: Removed the DG1 require segment check for Medisoft 17.
- 21213 – Correction: Communications Manager does not receive messages from EMR.
- 21348 – Correction: OH Appointment Window shows all system cases.
- 21377 – Correction: 5004 error when trying to run reports after opening CMS file module.
- 21379 – Correction: HL7 files with the string “MSH” will not parse properly in Communications Manager.
- 21442 – Enhancement: Integrate Clinical Quality Reporting into Practice Partner Server install.
For a complete list of enhancements and fixes in Medisoft v17 SP1, please read the release notes.
To download the Medisoft v17 SP2.1, click on the links below.
Web Install Files
Watchdog is available at www.medisoft.com/watchdog. All instructions on how to install Watchdog are located with the download. Watchdog works for Medisoft, Lytec and Practice Partner
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The Medisoft Version 16 Service Pack 1 Hot Fix addresses several critical issues from Version 16 Service Pack 1 (SP1), including the following:
- 20021 - HL7 Messenger is not sending over patients with insurance assigned to the case
- 19891 - Medisoft Reports Exception EADSDatabaeError in module IReports.exe at 002F5143 tblPassword
- 19947 - No access to Medisoft reports when import1.txt file cannot be created on root of C drive
- 20036 - Medisoft Patient Account web install freezes before RM install, but after MSI for Medisoft is run
- 19862 - The wrong allowed amount is appearing in transaction entry
- 20014 - Making modifications to patient case or insurance causes payor ID to disappear
- 20049 - tblTransaction:Error 3111:Unknown identifier found in a record filter expression appears when searching for chart number
- 20061 - Deductible amount is not appearing on a Patient Remainder Statement
Medisoft Version 16 Service Pack 1 (SP1) addresses several critical issues from Version 16, including the following:
- 16176 – Reset Accounting Removes the Remainder Balance Field in the MWSTA Table
- 16210 – F9 brings up Patient Quick Entry Even Though Disabled in Program Options
- 16650 – Claim and Statement Status Update Using the Default Printer Option
- 16687 – Outstanding Co-Payments Account Alert Setting causes Office Hours Pro to function slowly
- 16813 – Time Discrepancy when Assigning New Breaks
- 16953 – National Drug Codes Not Populating to the Transaction Entry Window
- 17168 – Task Scheduler is Not Backing Up Medisoft to Directed Location.
- 19390 – Eligibility icons are not changing color in Office Hours after eligibility is verified
- 19591 – Error "Query: Field 'Type' not found" in Office Hours Standard When Double-Clicking a Break List Entry
- 19592 – Error Received When Saving a Case Form in Office Hours Standard
- 19602 – Some Buttons Not Enabled in Claims Management Window
- 19604 – Pressing Ctrl + Delete on Provider IDs Tab of the Providers Window Causes Error to Occur
- 19605 – UB 04 Claims Not Showing the Correct Name of Code Like Paper Does
- 19633 – Cannot Focus on a Disabled or Invisible Window
- 19637 – Office Hours Allowing Users to Add or Edit Providers Even Though They Do Not Have Permission
- 19651 – Audit Generator Not Showing Deleted Appointments on the Audit Report
- 19663 – Medisoft Advanced Office Hours Not Showing First Appointment on Report
- 19671 – Error Received in Patient Quick Entry When Moving the Cursor Over the Grid
- 19755 – Medisoft Freezes When Editing an Image From the Multimedia Tab
- 19767 – Error Sometimes Occurs When Loading Revenue Management for the First Time.
For a complete list of enhancements and fixes in Medisoft v16 SP1, please read the release notes.
To download the Medisoft v16 SP1 Hot Fix, click on the links below.
Web Install Files
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Medisoft Version 15 Service Pack 2 (SP2) addresses a few critical issues from SP1, including the following:
- Corrected an issue with the Unprocessed Transaction window not staying in a maximized state (fully opened) after editing an unprocessed transaction.
- Added logic to the Patient Quick Entry feature that now checks the practice database for duplicate social security numbers when creating a new record and entering a social security number.
If the social security number is already in the database, the application will display a warning message when you save the record. You can then modify the record and save it.
- Corrected an UB-04 claim printing issue. The logic was not pulling the correct data for box 43 and was printing the description of the procedure code instead of a description of the revenue code.
- The Show Remainder Only and Show Unpaid Only boxes on the Apply Payment / Adjustments to Charges window were not holding the checked or cleared status when the
window was reopened from the Deposit List. For instance, if the Show Unpaid Only box is selected and the window was closed but then reopened from the Deposit List, that
previous state (checked) should have displayed when the Deposit List reopened. This service pack corrects this issue.
For a complete list of enhancements and fixes in Medisoft v15 SP2, please read the release notes.
Medisoft Version 15 Service Pack 1 (SP1) addresses a few critical issues from Version 15, including the following:
- A modification to the statement generation process drastically increases statement generation speed. If you have customers who experience issues where the statement printing process does not finish, or if they encounter a stream read error that halts statement generation, Medisoft v15 SP1 fixes these issues. This is a significant improvement that should help encourage upgrades to Medisoft v15.
- Corrections and improvements have been made to the popular Patient Quick Entry feature to add short-cut keys, custom drop-down lists and automatic capitalization on state abbreviations. These tweaks make Patient Quick Entry an even bigger time-saver for office staff.
- With Medisoft v15 SP1, Medisoft now supports Windows Server 2008 for the Medisoft Network Professional platform.
For a complete list of enhancements and fixes in Medisoft v15 SP1, please read the release notes.
To download Medisoft v15 SP2, click on the links below.
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Medisoft Version 14 Service Pack 2 (SP2) addresses a few critical issues that are outstanding from SP1, including the following defects:
- 14588 – Office Hours and Office Hours Professional don't work on Microsoft® Vista.
- 14631 – Medisoft Basic cannot edit the "Transaction Entry" grid. 14656 – The word "Continued" prints on patient statements in the "Total" field.
- 14989 – The multimedia tab in the "Case" screen brings up images slowly.
- 14961 – Eligibility sends incorrect appointment dates.
- 14632 – The total charge amount is incorrect on printed claims that have more than six charges.
- 14990 – The format for calculated fields (including punctuation) is not working on printed claims.
Medisoft Version 14 Service Pack 1 (SP1) includes corrections to issues in the following parts of the software:
- Billing and Collections
- Reports
- Patient Quick Entry
- Office Hours/Office Hours Pro
- Utilities
- List Entry
- Administrative Dashboard
- Claims Manager
- Eligibility Verification
- Communications Manager
- Backup Changes
- Work Administration
- Miscellaneous
To download Medisoft v14 SP2, click on the links below.
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Please note that all Medisoft Network Professional and Office Hours Professional for Networks users must update to Advantage Database Server Version 8.1 before applying
Medisoft Version 12 Service Pack 2 or Office Hours Professional Version 12 Service Pack 2. This update can be found in the Medisoft v12 SP2 download links below.
The following items were corrected in Medisoft Version 12 Service Pack 2:
- System Requirements
- Medisoft Version 12 Service Pack 2 is now supported on the Microsoft Vista Business operating system.
- Reports
- The Billing/Payment Status report now offers an option to either include or exclude closed cases. The current report only excludes.
- The Practice Analysis report now displays the range included on the report at the top of the page, rather than the date the report was run.
- The Patient Collection Report totals value is now calculated correctly.
- The Production by Provider report did not show any amounts in the Actual Adjustment column. This has been corrected.
- Medisoft V12 would lock up after clicking [OK] in the printer setup for Patient Day Sheet.
- The Primary insurance aging report will now show 20 characters for the policy number.
- When printing Superbills, the Provider now functions properly.
- Errors
- Reset Accounting within MediUtils still causes the error “error: tblMemTransLoad: Type mismatch for field "Amount", expecting: BCD actual” in the communications manager tables. This has been corrected in SP2.
- Backing up while using Global Login no longer causes messages stating that the user is logged in on another computer.
- Random Access violations that were occurring in transaction entry have been corrected.
- The random Access Violations in Office Hours when appointments are moved have been corrected.
- Clicking the Find Next button in the Work Administrator no longer results in the error - qryMisc: Cannot perform this operation on a closed dataset.
- MediUtils now forces Medisoft to be closed before it will run.
- Claims Manager
- The Claims Manager Report now has time stamps.
- The Last Modified date is no longer incorrect after completing service enrollment.
- Program Workflow
- Added grid fields no longer disappear when clicking in the grid.
- Added grid fields no longer disappear in transaction entry when changing chart numbers.
- The guarantor quick ledger no longer displays transactions for the wrong patient when accessed from Transaction Entry.
- Documentation
- Box 17a on the Clickable CMS – 1500 has been updated.
- The 'Medical' practice type is now included in the Help files.
- Other
- Running a backup in MediUtils now creates the .mbk backup file.
- Box 24J in CMSFILE and CMS11 now prints 12 character PIN numbers.
- Box 33 in CMSFILE now prints Practice Information if the claim provider Entity Type field is set to Non-Person. It prints provider information if the claim provider Entity Type field is set to Person.
- Billing and Collections
- In the Collections List, if you save a tickler without selecting a chart number, the message has been changed to read “Field ‘Chart Number” must have a value”.
- If a claim is split in claim management, both claims will have a populated user code field. Previously, the user code field of the new claim was blank.
- If deleting a Collections List item, the default selected button will now be “No” instead of “Yes”.
- The apply payment window in Transaction Entry will now allow you to proceed using the enter key.
- Payments entered into Transaction Entry were not always being reflected in the Remainder Balance field within the Patient record. This caused the Remainder Balance in Office Hours Pro to show a different amount than the actual remainder balance. This has been corrected.
- Patient Statement slowness when printing has been corrected.
- CMS - 1500 with payment formats will be included in Add/Copy user reports screen.
- CMS - 1500 With Form formats will be included.
- Transaction notes now include a scroll bar so notes longer than six lines are visible.
- Deleting payments in Medisoft Original no longer results in a message referring to the deposit list.
- When applying a patient payment in the deposit list, you will now be able to advance to the next transaction using the enter/tab keys.
- “Not a valid integer” errors when searching for a Superbill have been corrected.
- If a payment has the complete box unchecked, a message will appear warning the user that statements in statement management may be affected by this change, and to go remove the transactions in question from their respective statements.
- Users can now delete rejection codes from the apply payment window.
- The error “you must close the popup window (Apply payments to charges) first” no longer occurs in transaction entry.
- When deleting an applied co-payment, the error “'Copayment_Amount Expected' not found,'“ no longer occurs.
- Electronic Claims and Remittance
- Medisoft Claim Manager Direct is included in Medisoft V12 SP1. Additionally, multiple fixes were made to existing Claim Manager components.
- A new menu item has been added to the tools menu if the Direct ERA module has been purchased and installed. This will allow Direct ERA to be utilized with ANY ANSI compliant remittance file.
- Installation
- If online updates are run when no updates are available, a message stating such will appear, rather than a cryptic error message.
- The Products Link under the Help menu is now correct.
- Final Draft
- Final Draft “Save As” now accepts more than eight characters.
- The Final Draft menu has been removed from Medisoft Original.
- Office Hours
- Appointment Lists in Office Hours were sometimes showing the incorrect Provider. This has been corrected.
- When printing a customized Appointment List from the Report Designer, the following error would occur “Error: MissingTablenameProperty.” This has been corrected.
- Negative Remainder Balances now show in Office Hours Pro Remainder fields.
- Office Hours now warns on invalid NPI numbers.
- Changing appointment status no longer removes the values from the case fields.
- Reports
- The option to include AR totals on reports will work properly (corrected in Bundle File).
- Reports no longer pull the practice name from the MWDBLIST.
- Patient List by Diagnosis codes now calculates the patient Age properly (corrected in Bundle File).
- Patient Day Sheet slowness has been corrected (corrected in Bundle File).
- Practice Analysis report now shows dollar amounts up to $99,999,999.
- Monthly and Daily Activity reports now print the correct AR amount (corrected in Bundle File).
- The Patient Day Sheet now pulls the provider from the Transaction line item, rather than the patient record (corrected in Bundle File).
- Aging reports were including some non-eligible transactions. This has been corrected, (corrected in Bundle File).
- The productivity by user report no longer freezes up (corrected in Bundle File).
- Patient Aging Reports were not including transactions that were on the first date of each bucket. This has been corrected.
- The Practice Analysis report no longer calculates deductibles as payments.
- Activity Reports now show totals up to $99,999,999.
- Patient Aging Reports were reflecting some charges twice (most often in cash cases). This has been corrected.
- Communication Manager
- Unprocessed Transactions screen now shows the correct title.
- Editing a case will now cause an update to be sent through the Communications Manager.
- Installation
- Error Field GL_Practice_ID not found when converting root data directories, no longer occurs.
- Users no longer have the option to install Crystal support files when installing Medisoft. They will always be installed.
- List Entry
- In previous versions, if you changed the patient flag, and went to another tab without saving, the flag reverted to the first flag on the list. Medisoft now remembers the flag setting when tabs are navigated.
- The error “Fixed row count must be less than row count” in the provider list has been corrected.
- Clearing the Middle Name for the patient now clears the middle initial.
- MediUtils
- The error “Cannot create file C:\MediData\Tutor\\_LpLock.lok,” occurring when backing up within MediUtils has been corrected.
- MediUtils now creates MWPRA tables with the correct structure.
- Copy data utility within MediUtils will now copy the MWPAT table.
- MediUtils Repair Practice will now repair issues with the MWTSK table.
- MediUtils Repair Practice will now create a valid MWPAT table if necessary. Previously it would leave out the Middle Name field causing errors when accessing the patient list within Medisoft.
- MediUtils Repair Practice will now repair issues with the MWTRG table.
- Error in Transaction Entry “‘tblclaim: Type mismatch for field ‘Amount’, expecting: BCD actual: Currency’" after resetting accounting in MediUtils no longer occurs.
- CMSFILE and CMS11
- CMSFILE and CMS11 now completes city names with spaces properly.
- CMS11 no longer adds lab charges to the totals in box 28.
- CMSFILE and CMS11 were only printing ten characters of the pin numbers. All twelve characters will now print.
- CMSFILE and CMS11 would not pull group IDs unless Group NPIs were entered. These will now pull the group from the pin matrix if the group is entered there. If you don’t want a group, don’t enter one.
- Other Items
- Data connection failures were resulting in deletion of data. These failures now produce an error message without deleting the data.
- The Quick Ledger will now remember sorting changes the next time opened.
- Data was being deleted if the Task Scheduler was running when data was restored. Medisoft will no longer allow you to restore data if the Task Scheduler is running. You will receive a message telling you to exit the task scheduler.
- Design custom data is now available in the demo.
- Unprocessed transactions have been removed from the demo.
- The Crystal Reports Designer no longer installs with Advanced Reports.
- Inactive patients no longer appear in Treatment Plan chart lists.
- Patient Recall list now hides inactive patients.
- When editing the grid within the Work Administrator, the Help button will now function as designed.
To download Medisoft v12 SP2, click on the links below.
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Medisoft Version 11 Service Pack 4 includes the following corrections:
- Fixes the slow patient statement issues.
- Electronic Statement Summary Reports would not print.
- Error: “Field The_Count not found” when converting data to Version 11.
- Ambulance fields would not save in Medisoft Advanced. Custom case data will now save in advanced, but you do not have the ability to design custom case data. The design is still Network Professional only.
- CMSFILE and CMS11 print image formats were added.
- Group NPI Number was added to the Provider Class screen.
- Work Administrator security flaw. (Displayed user names and passwords in certain circumstances.)
- NPI Number Validation was added.
- Quick Statements would not print unless the statement number range was manually removed.
- Previously released version of File Maintenance was included in SP3.
- Claim forms pulled Case Facility instead of Transaction Facility. Now pull Transaction Facility.
- Cancelled Appointments were printing on default Superbill format.
- Procedure/Staff List contained 2 date stamps.
- Quick Ledger would not open properly from within Transaction Entry.
- Appointment list report in office hours displaying incorrect provider.
- Invalid Credit Card Authorization message within Transaction Entry.
- Provider Class and User Entry added to Medisoft Basic.
Medisoft Version 11 Service Packs 1 and 2 include the following corrections:
(1 = Service Pack 1 Updates, 2 = Service Pack 2 Updates)
- Advanced Reports
- Corrected repeatable parameters to redisplay with entered data.
- Corrected report import to move reports to the proper tree structure.
- Corrected code to fix Export Error - The instruction at “0x7c910455” referenced memory at “0x05810586” - the memory could not be “read”/ click on OK to terminate the program.
- Made changes to correct system error code 3 - can’t find path specified.
- Audit
- Added Registration information to bottom of Audit Report.
- Updated all audits to use new MWAUDD and MWAUDM tables.
- Backup
- Auto backup data not converting properly.
- Collection List
- Name of Work List changed to Collection List.
- Made change to allow edit of item: Ticklers.
- Is not a valid time stamp.
- Tab order of the Add Items button changed.
- Cannot add or edit notes in collection list for patients that have a status marked as OPEN.
- Refresh Balances is caught in a loop within Collection List, due to timer activation issues.
- Add functionality to remove deleted items from history.
- “qryTempWL: Error 7200: AQE Error: State=42000; NativeError=2117;[Extended System][Advantage SQL Engine] Unexpected token: SAN000:” : found extra tokens after expected end of statement.
- Access Violation when adding ticklers.
- Window does not open when Medisoft is running in maximized window mode.
- Giving wrong message with “Show Deleted Only” isn’t marked.
- Communications Manager
- Enhanced HL 7 error log messaging.
- Corrected HL 7 enabling and disabling confusion.
- Tightened registration requirements for HL 7.
- Enhanced security for initial setup limited to level 1 users.
- Installation is slow even when .NET Framework is already installed.
- Needs more user friendly error messages.
- Installation wizard freezes on selecting the installation type - when HL7 application is running.
- Incorrect window title.
- Transfer errors listed as ‘Unknown Errors’.
- Errors reading the configuration file.
- Disable and Enable Communications Manager causes the Database Configuration screen to flash and disappear.
- Errors transferring data (chart numbers) with apostrophes and single quotes.
- Tab order in the InstantDX connection configuration window reordered.
- Once the database is configured user cannot change data path.
- Conversion
- Modified conversion to properly populate facility on converted claims.
- Updated conversion to create indexes for deposit, obj, and pax.
- Allowed Amount Conversion corrected.
- Ambulance data fields did not move to the case from the patient information.
- Receive message: ‘conversion process did not complete successfully.’, then Medisoft shuts down.
- Old task scheduler data doesn't convert properly to V11.
- Errors in converting V9 OH data to V11.
- Converting V9 or older data generates an error that PatientResponsible field already exists.
- Log reports “Could not rebuild MWALL index file”.
- Log reports “all items Failed” when converting from SP1.
- Auto backup data not converting properly.
- Electronic Prescribing
- Login doesn’t pull up the login screen.
- Electronic Remittance
- Allow posting of adjustments based on CAS amounts.
- Reason code entry requires an extra ‘;’ at end.
- ERA module not creating the Posted folder in the ERA directory.
- Getting an unknown file format error when trying to open an EOB file.
- Added process to move the ERA files to EOB folder upon file open for use with MREP.
- Eligibility Verification
- Corrected initialization error for Eligibility Verification.
- Modified connection process to eliminate socket error 10054.
- Error message reads “42P”.
- Update always applies at startup even when no update is necessary.
- Encoder Pro
- Resolves installation difficulty when doing first time installation.
- Help File
- Enhanced help file to better explain that only Advance Reports can be scheduled.
- Change help ID’s for backup and restore of root data.
- Menu web links in OH, OHPro and Medisoft are broken.
- Patient Day Sheet does not show takeback totals though the help files say it should.
- Help files appear to imply that Encoder Pro is a feature instead of a purchased module.
- Help not working in OH Pro File Maintenance.
- Procedure/Payment/Adjustment window linked to wrong help topic.
- Work Administrator help not functioning.
- Help for Patient Day Sheet changed to correctly depict handling of takebacks.
- Installation
- Advantage installed to non “C:” drive causes an error pertaining to ADSOLEDB.DLL.
- Copy Medisoft Client during install does not show a progress bar.
- Add Tutorials is copying extra BAK files into the MediData Tutor directory.
- Medical Connect
- Loaded under NCDMedisoft directory instead of Medisoft directory.
- Error 7057 the key value not unique error on adding a duplicate provider class.
- Program file in the start menu has a capital ‘S’.
- Account Alert settings in Program Options, General not clearing out properly.
- Work areas not clearing in V11 Single User and Net Pro.
- Data causes work areas exceeded error.
- Cancel after adding tutorials causes Error 5159.
- Create new practice causes error: ‘Could not create the tables.’
- Small balance write off window not sized to show all fields.
- Running audit report for current day only states that there is nothing to print.
- Autotask icon recovered.
- Hotkey - Tools menu is missing and contains duplicate hotkeys
- Hotkey - File menu is missing hotkeys for “Backup Root Directory” and “Restore Root Directory”.
- tlbReceiver: Error 5147 Constraint Violation while updating column GroupPractice.
- Add Tutorials is copying BAK files into the MediData Tutor directory.
- Mediutil
- Modified Mediutils to create both local and remote connections.
- Office Hours
- Corrected Provider drop down error in Pro.
- Demo installs to Medisoft directory instead of Medisoft DEMO directory.
- Issue with canceling appointments in a template.
- Cancel an appointment, confirm the cancellation, appointment is still showing up on the grid.
- Error 7112 when printing appointment report.
- Tries to open Medisoft twice when entering co-pay.
- Audit generator shows the changes of level 3 user, but logged under the user startup.
- Reports causing error “Invalid Stream Format”.
- Audit trail does not keep track of proper scheduling individual.
- The note wording for a rescheduled appointment is misleading.
- Program Options
- Removed Enable Communications Manager check box.
- Quick Ledger
- Updated to correct “QueryTransGrid” error.
- Corrected slowness when entering guarantor chart number.
- Added back into the system the original Quick Ledger that only had the chart number and did not have any lookup by Guarantor. Both types are now available and the practice is now given the option to use either format. Both contain the new functionality that was added for V11.
- Date of last payment and last patient payment date set to 12/30/1899 when deleting entry.
- Chart does not auto populate when Guarantor is searched.
- Typing fast in the ‘Guarantor’ field drops characters during the lookup.
- User can only pull information from the guarantor field but not the chart number field.
- Family total figures are not being populated when the user selects a chart number.
- If the account totals are less than or equal to 0.00 the family totals do not appear.
- Closing “Patient Flag Legend” (color legend) color codes the Guarantor label.
- Color code is not consistent between keyboard entry and mouse selection.
- First patient in the patient list is displayed in chart label when using keyboard entry.
- Payment detail screen not refreshing the changed chart number values.
- Previous, next arrow keys not functional.
- Inconsistency with flag colors and account alerts.
- Re-selecting the guarantor does not reload the Chart field.
- F9 to edit guarantor pulls up patient instead of guarantor for edit.
- Guarantor Ledger menu item is shown in original when not available in that product.
- Guarantor Ledger clears the previous patient and never gains focus.
- Registration
- Resolved "Invalid serial number" Issue.
- “Upgrade From” field not updating.
- Reporting
- Corrected totals in Standard Statement.
- Corrected totals in Production by Procedure.
- Added registration information to bottom of Patient Collection Letter.
- The quick reports say they do not exist when they are set as defaults.
- Report Designer cannot open any reports.
- AuditGen - running report for today only returns a nothing to print message.
- Statement Manager
- Using F9 (edit key) will not pull up the highlighted patient selected.
- Statements of more than 1 page totaled only the last page.
- Receiving “Invalid Stream Format” when trying to print Patient Statements and Remainder Statements.
- Transaction Entry: Entry of a write off causes the error: “Facility or the diagnosis code changed, if you continue you will create a new claim”.
- Credit Card “Received Settings” screen displayed when creating an item in the payment section.
- Changing chart number causes error: “Access violation at address 0087f42D8 in module ‘MAPA.EXE’.”.
- Payment grid order has changed from previous versions.
- Payments must be applied message pops even after all payments have been applied.
- Work Administrator: Launch Work Administrator from Medisoft and it opens in the background.
- Help file has been renamed to WFAdmin.chm.
- Task Manager
- Resolved Task rule inconsistencies field-3 values are disabled when field-2 values are deleted
- Work Administrator
- Help via F1 function key corrected.
- Work List
- Added default of current date if End Date of range is left blank.
- Corrected screen sizing issue when opening maximized.
To download Medisoft v11 SP4, click on the links below.
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The following items were corrected in Medisoft Version 10 Service Pack 2 (Posted 11/30/05):
- Remainder Statements sent to MedPrint were not formatted properly, and therefore were rejected at MedPrint.
- Copy case feature was not copying custom data to the new case.
- Speed issue with Payment Day Sheet fixed. When AR Total box is checked, the calculations no longer take extended periods of time.
- Statement management record update issue resolved.
- Payment reference utility fixed.The payment reference utility was not clearing out the transaction balance and payment lines before making the new calculations.
- Custom grid settings are now saving appropriately.
- Exception Error corrected when updating the transaction billing status
- When printing Superbills, the program no longer pulls appointments outside of specified date ranges
- New “Status Label” field now included for custom reports
- Billing updates are now made to all printed pages in Statement Management
- Custom statements are now available through Quick Statement
- Users can no longer enter incomplete chart numbers in the Collection Worklist
- Error 7004 no longer occurs while working in Deposit Entry Error message no longer displays after performing a backup
- Users can now run Patient Face Sheet in Medisoft Basic
- Collection letters can now be printed for patients who have a guarantor other than the patient
- Guarantor field now works the same as all other fields when adding information to the case
- Error 7112 no longer occurs when printing an appointment list after logging in as a different user
- Inactive data filter now available through report designer
- Users can now hide case tabs in Medisoft Advanced
- Users can now print statements from Deposit List for patients who have a guarantor other than the patient
- Allowed Amount field now can handle multiple unit calculations
- User can now view the Summary Report after transmission of electronic statements
- Statement and status billing dates are updated correctly after transmission of electronic statements
- Updated patient information only is now sent to OnCallData
- Deductible payments stay applied after running Repair Payment Reference Utility
- Repair Currency Field Utility now truncates all records in the MWPAX.ADT table
To download Medisoft v10 SP2, click on the links below.
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The following items were corrected in the Medisoft Version 9 Service Pack 2 (Posted 7/7/05):
Medisoft
- The Net Effect Column has been fixed on the Activity Summary Report by Procedure
- The Insurance Payment Comparison report has been fixed to allow up to five insurances to be compared at the same time
- The date column in the Patient Remainder Aging report has been fixed
- The provider column in the Patient List has been widened to show all of the provider code
- The Practice Analysis and the Patient Day sheet now include Insurance Takebacks. On the summary page under the adjustment section there is a new column for the takebacks
- Part of the amount was being cut off on large deposits that expanded multiple days.
- The Locate and Locate Next functions are fixed in the Patient List
- The problem with large entry numbers being cut off on the Patient Day Sheet has been fixed
Office Hours
- The Patient List has been added to clear window positions function
- The filtering for inactive patients has been fixed
- The problem with the Appointment List being opened simultaneously on two different machines has been fixed
To download Medisoft v9 SP2, click on the links below.
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The following items were corrected in the Medisoft Version 8 Service Pack 2 (Posted 11/26/03):
Medisoft
- Utility has been added to fix earlier conversion problems with the deposit ID.
- Multimedia information no longer disappears in Network Professional version.
- Update All in Transaction Entry no longer changes all of the line item visit numbers to the highest number.
- The Deposit ID in the transaction is now correctly cross referenced with the payment reference file during conversion.
Office Hours
- Security bypass in Office hours has been fixed.
To download Medisoft v9 SP2, click on the links below.
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